Together with my colleague Dr. Joanne Yu from the City University of Macau, I am pleased to announce our latest study for publication in the Journal of Hospitality and Tourism Technology.

With AgentKit, OpenAI makes it easier than ever to create AI agents: build visually, test and integrate directly. For tourism businesses, this means faster chatbots

From 28 June 2025, the new Accessibility Reinforcement Act will apply in Austria. It obliges companies to offer accessible ICT products and services. This affects ATMs, smartphones, e-commerce and online banking, among other things.